Please read these Terms & Conditions carefully before using our website or purchasing any products. By accessing or using our website and services, you agree to be bound by these Terms & Conditions. If you do not agree to these terms, please do not use our website.
By accessing and using this website, you represent and warrant that you are at least 18 years of age and have the legal capacity to enter into binding agreements. You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use and enjoyment of the site.
We reserve the right to restrict access to or terminate your use of our website at any time, without notice, for conduct that we believe violates these Terms & Conditions or is harmful to our business, other users, or third parties.
All products shown on this website are subject to availability. We reserve the right to limit quantities, refuse orders, or discontinue products at any time. Product descriptions, images, and specifications are provided for informational purposes and we make every effort to ensure accuracy, but we do not warrant that descriptions are complete, accurate, reliable, or current.
Placing an order constitutes an offer to purchase. We reserve the right to accept or decline any order for any reason. You will receive a confirmation email once your order is accepted.
Orders may be cancelled within a limited time after placement. Once an order has been processed or shipped, cancellation may not be possible. Contact us immediately if you need to cancel.
All prices displayed on our website are in the applicable currency for your region and are subject to change without notice. We reserve the right to correct pricing errors at any time. In the event of a pricing error, we may contact you to inform you of the correct price before processing your order.
Payment is due in full at the time of purchase. This is a one-time payment — there are no subscriptions, recurring charges, or hidden fees unless explicitly stated at checkout. By submitting payment, you authorize the full charge for your order including any applicable taxes and shipping fees.
We aim to process and ship all orders promptly. Estimated delivery times are provided as a guide only and are not guaranteed. Delivery times may vary depending on your location, shipping carrier, and other factors outside our control.
If your order has not arrived within the expected timeframe, please contact our support team at supportepicooler@gmail.com.
We offer a 30-Day Money-Back Guarantee on all EpiCooler purchases. If you are not completely satisfied with your purchase for any reason, you may return it within 30 days of receipt for a full refund of the purchase price, subject to the following conditions:
To initiate a return, please contact us at supportepicooler@gmail.com with your order number and reason for return.
All content on this website, including but not limited to text, graphics, logos, images, product descriptions, and software, is the property of EpiCooler or its content suppliers and is protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, create derivative works, publicly display, or exploit any content on this website without our express prior written permission. Unauthorized use of our intellectual property may result in legal action.
By using our website, you agree not to engage in any of the following prohibited activities:
This website and its content are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components. We do not warrant the accuracy, completeness, or reliability of any content on the website.
EpiCooler is a personal cooling comfort device. It is not a medical device and is not intended for any medical or therapeutic purposes. Results and experiences may vary among individual users.
To the fullest extent permitted by applicable law, EpiCooler and its affiliates, officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, this website or any products purchased through this website.
In no event shall our total liability to you exceed the amount you paid for the specific product giving rise to the claim. Some jurisdictions do not allow limitation of liability for consequential damages, so some of the above limitations may not apply to you.
You agree to indemnify, defend, and hold harmless EpiCooler and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from your use of this website, violation of these Terms & Conditions, or infringement of any third-party rights.
These Terms & Conditions shall be governed by and construed in accordance with applicable laws. Any disputes arising from or relating to these Terms & Conditions or your use of this website shall be subject to the exclusive jurisdiction of the competent courts in the applicable jurisdiction.
If any provision of these Terms & Conditions is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
We reserve the right to modify these Terms & Conditions at any time without prior notice. Changes will take effect immediately upon posting to this website. Your continued use of our website following any changes constitutes your acceptance of the revised Terms & Conditions.
We encourage you to review these Terms & Conditions periodically to ensure you are familiar with the most current version. The "Last Updated" date at the top of this page indicates when the most recent changes were made.
If you have any questions or concerns about these Terms & Conditions, please contact us:
We are committed to resolving any concerns and ensuring a positive experience with EpiCooler.